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Can ChatGPT Kill User-Generated Q&A Platforms?

Information Systems Research · Academic Paper · 21 May 2026 · Empirical research · Paywalled · Editor's rating: ★ Noted

ChatGPT reduced Stack Overflow question volume by about 14% on average, more for lower-quality content and structured topics.

Summary

A niche-theory analysis of LLM introduction's substitution effect.

Editor's opinion

A genuinely important platform-strategy question (can AI kill UGC platforms) with real quantified data, even though the design is a narrow event study.

Key concepts

LLM · user-generated content · substitution · Stack Overflow

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