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Who Is AI Replacing? The Impact of Generative AI on Online Freelancing Platforms

Management Science · Academic Paper · 1 Oct 2025 · Empirical research · Paywalled · Editor's rating: ★ Noted

Generative AI sharply reduced demand for freelance jobs most exposed to automation, such as writing and coding, while increasing competition for remaining postings and shifting them toward higher-complexity, higher-paying work.

Summary

Demirci, Hannane and Zhu analyze how the launch of ChatGPT and image-generating AI affected demand for freelancers on a major global platform. They find a 21% drop in job postings for automation-prone writing and coding work within eight months, alongside a 17% decline in image-creation postings, with remaining automation-exposed jobs becoming more complex and better paid as competition among freelancers intensifies. Executives managing

Editor's opinion

Useful background on how AI reshapes freelance labor markets, but a platform-specific labor study rather than a firm-strategy lever.

Key concepts

Generative AI · Freelance labor markets · Job automation

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