6 Key Levers of a Successful Organizational Transformation
Because most transformations still underperform, firms must treat transformation as a core capability and manage employees' emotional journey alongside the rational plan.
Summary
White, Wheelock, Canwell and Smets argue that disruption is now constant, so organizations must treat transformation as a core capability rather than a one-off event. Their research with more than 900 C-suite managers and 1,100 employees found that 67% of leaders had experienced an underperforming transformation in five years, echoing long-standing failure rates. They identify six levers that improve the odds of success and stress that leaders
Editor's opinion
Restates the familiar high-transformation-failure-rate narrative without a sharp new anchor.
Key concepts
Transformation as capability · Transformation failure rates · Employee emotional journey