The Strategy Digest
The Strategy Digest / BCG

When Leaders Say They Are Aligned—But Aren’t

BCG · Article · 30 Nov 2021 · Empirical research · Editor's rating: ★ Noted

Leaders who nod when asked if they are aligned often act differently, so unity must be built as continuous activation up, down and across the organization; transformations with unified leaders were 77% more likely to succeed.

Summary

BCG's 2021 survey of 3,000 senior leaders found transformations were 77% more likely to succeed when leaders were unified on rationale and goals, yet agreement in a meeting rarely becomes aligned action. Three causes: unifying leaders is intermittent, middle managers get stuck, and no mechanisms sustain alignment. Five practices respond: show each leader how they contribute to shared outcomes, cascade ideas upward and across, encourage bad-news sharing, widen strategic input, and use two-way board mentoring.

Editor's opinion

Solid BCG survey (3,000 leaders) on stated-vs-actual alignment, useful but a fairly familiar organizational theme.

Key concepts

Leadership activation · Vertical and horizontal alignment · Shared business outcomes (OKRs) · Shadow board · Bad-news sharing · Two-way board mentoring

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